How to Hire a General Contractor: A Homeowner's Guide

Hiring a general contractor in the Chicago area starts with knowing exactly what you want to renovate, finding professionals with the right experience for that specific work, and comparing estimates that cover the same scope. You'll also need to understand local licensing requirements, the permit process in your municipality, and any renovation rules set by your condo association or building management.

A contractor who knows how Chicagoland works — from Chicago's Department of Buildings to the village permit office in Naperville, Evanston, or Oak Park — will save you weeks of delays and thousands of dollars in avoidable mistakes. Here's how to find that person and hire with confidence.

Start by Defining Your Project Scope

Before you call a single contractor, get clear on what you're actually asking for. The more specific you are, the more accurate your estimates will be — and the easier it becomes to compare one bid against another.

Ask yourself:

  • Is this a cosmetic update or a structural change? Replacing a vanity, tile, and fixtures is very different from moving a wall or relocating plumbing stacks.
  • Are you changing the footprint? Converting a half bath into a full bath, adding a second bathroom, or expanding into a closet all trigger plumbing and permit considerations.
  • What's driving the project? Aging-in-place accessibility, resale value, a growing family, or simply a bathroom that's been untouched since 1978?
  • What's your realistic budget range? Including a 10–20% contingency for surprises behind the walls, which are common in older Chicago housing stock.

Write it down. A one-page scope document with photos, inspiration images, and a list of must-haves versus nice-to-haves is one of the most useful things you can bring to a first meeting.

Understand Chicagoland's Licensing Landscape

Licensing in the Chicago metro area isn't handled by a single statewide contractor board, which surprises a lot of homeowners. Requirements vary by municipality, so you need to verify credentials for the specific town where your home is located.

In the City of Chicago, general contractors must hold a General Contractor License issued by the Department of Buildings. Licenses are tiered by project value — Class A through Class E — so make sure the contractor's license class actually covers the cost of your project. Chicago also requires a separate Home Repair license for certain smaller-scale work.

In suburban municipalities, most villages and cities require contractors to register locally and carry proof of insurance and bonding before they can pull a permit. A contractor working in Arlington Heights may need separate registration to work in Schaumburg or Wilmette. Ask whether they're already registered in your municipality or how long registration will take.

Plumbers and electricians are licensed at the state level. Illinois licenses plumbers through the Department of Public Health, and your general contractor should be subcontracting that work to a licensed professional. For a bathroom remodel, this is non-negotiable — ask to see the plumber's license number.

Insurance matters as much as licensing. Request a Certificate of Insurance showing general liability coverage and workers' compensation. Ask that it be sent directly from the insurance agency, not forwarded by the contractor. If someone is injured on your property and the contractor doesn't carry workers' comp, that liability can land on you.

Know Your Permit Requirements

Permits protect you. They create an inspection record that proves the work was done to code, which matters enormously when you sell.

For a typical bathroom remodel in Chicagoland, you'll likely need a permit if the project involves:

  • Moving or adding plumbing lines, drains, or vent stacks
  • New electrical circuits, outlets, or relocating fixtures
  • Removing or altering walls
  • Changing window or door openings
  • Converting a half bath to a full bath

Purely cosmetic work — swapping a vanity in place, retiling, replacing a toilet in the same location — often doesn't require a permit, though rules differ by village. Chicago's Easy Permit Process covers many straightforward residential projects and can move quickly, while structural work requires full plan review.

A legitimate contractor pulls the permit in their name. If a contractor asks you to pull the permit as the homeowner, treat that as a warning sign. It shifts liability onto you and often means they aren't properly licensed or registered in that municipality.

Permit timelines vary. Chicago can take anywhere from a few days for simple permits to several weeks for plan review. Some suburbs are faster; others are slower. Build this into your schedule rather than assuming demolition starts next Monday.

Condo, Co-op, and HOA Rules

If you live in a condo building — common throughout Chicago, Evanston, Oak Park, and the North Shore — your building has its own layer of rules on top of city requirements.

Request the building's alteration agreement or renovation policy early. Typical requirements include:

  • Board approval of plans before work begins
  • Certificates of insurance naming the association as additional insured
  • Restricted work hours (often 9 a.m. to 5 p.m., weekdays only)
  • Elevator reservations and protection of common areas
  • A refundable damage deposit
  • Restrictions on wet-over-dry areas, meaning you may not be allowed to relocate plumbing
  • Required soundproofing or underlayment specifications

High-rise buildings in the Loop, River North, and along the lakefront often have especially strict requirements, including approved-contractor lists. Ask your contractor directly: Have you worked in a building like this before? Experience navigating a condo board and a building engineer is a genuine skill.

Finding the Right Contractors

Start with referrals from people who've completed similar projects. Neighbors with homes of the same vintage are particularly valuable — a 1920s Chicago bungalow, a Lincoln Park greystone, and a 1990s Naperville colonial each present different challenges.

Beyond word of mouth:

  • Check online reviews, but read the substance rather than the star rating. How did the contractor handle problems?
  • Look at portfolios for projects similar in scale and style to yours.
  • Verify licensing through the City of Chicago's online license lookup or your village's building department.
  • Ask specialty suppliers and showrooms who they see doing consistently good work.

Aim to interview three to five contractors and get at least three detailed written estimates.

Questions to Ask During the Interview

  • How long have you been in business, and how many projects like mine have you completed?
  • Are you licensed and registered in my municipality?
  • Can you provide a certificate of insurance and three recent references?
  • Who will be my day-to-day point of contact?
  • Will you use your own crew or subcontractors? Are the subs licensed?
  • Who handles permits and schedules inspections?
  • What's your projected timeline, and what could realistically delay it?
  • How do you handle change orders and unexpected conditions?
  • What's your payment schedule?
  • What warranty do you offer on labor and materials?

Then actually call the references. Ask whether the project finished on time and on budget, how communication was, whether the crew was respectful of the home, and whether the homeowner would hire them again.

Comparing Estimates the Right Way

The most common mistake homeowners make is comparing three bids that describe three different projects. If one contractor assumes a prefabricated shower base and another specifies a custom mortar-bed pan with a linear drain, the price gap tells you nothing useful.

Give every contractor the same scope document and the same allowances for fixtures and finishes. Then look for:

  • Line-item detail. Labor, materials, demolition, disposal, permits, and subcontracted trades should be broken out.
  • Clearly stated allowances. If tile is budgeted at a set dollar amount per square foot, know it — because champagne tile on a beer allowance becomes a change order.
  • Exclusions. What's explicitly not included?
  • Timeline and milestones.
  • Payment schedule.

Be cautious of the lowest bid. In Chicagoland's market, a number dramatically below the others usually signals missing scope, unlicensed labor, cheaper materials, or a plan to recover margin through change orders later.

Red Flags to Watch For

  • Demands a large cash deposit up front — more than roughly a third of the total should raise questions
  • Won't provide a license number, insurance certificate, or references
  • Pressures you to decide immediately or offers a "today only" discount
  • Refuses to pull permits or asks you to pull them
  • Has no written contract or offers only a vague one-page estimate
  • Can't give you a physical business address
  • Communicates only by text and is hard to reach
  • Shows up unsolicited after a storm or during neighborhood canvassing

What Belongs in the Contract

Never start work on a handshake. Illinois' Home Repair and Remodeling Act requires a written contract for most residential projects over $1,000, along with a consumer rights pamphlet. Your contract should include:

  • Full legal business name, address, phone number, and license number
  • Detailed scope of work and specifications
  • Total price and a milestone-based payment schedule
  • Start date and substantial completion date
  • Who obtains permits
  • Allowances for materials and fixtures
  • A written change order process requiring your signature
  • Lien waivers from the contractor and all subcontractors upon payment
  • Warranty terms
  • Cleanup and debris removal responsibilities
  • Cancellation terms

Pay particular attention to lien waivers. Under Illinois' mechanics lien law, a subcontractor or supplier who isn't paid can place a lien on your home — even if you've already paid your general contractor in full. Collecting signed lien waivers with each payment protects you.

Managing the Project Once Work Begins

Set communication expectations on day one. Weekly check-ins, a shared photo log, and a single point of contact prevent most misunderstandings.

Expect surprises, especially in older Chicago-area homes. Galvanized supply lines, knob-and-tube wiring, undersized joists, hidden water damage, and non-code plumbing vents turn up regularly once walls open. This is exactly what your contingency fund is for — and why a contractor with deep local experience is worth paying for.

Walk the site regularly. Document progress with photos. Approve change orders in writing before the work happens, not after. And hold back a final payment until the punch list is complete and all inspections have passed.

A Note on Bathroom Remodels Specifically

Bathrooms are the most technically demanding room in a house per square foot. Plumbing, electrical, ventilation, waterproofing, tile work, and finish carpentry all converge in a space that's often under 50 square feet — and any one of them done poorly causes expensive damage later.

That's why bathroom-specific expertise matters more than general construction experience alone. Waterproofing membrane behind tile, proper slope to the drain, correctly sized exhaust ventilation, GFCI protection, and clearance requirements around fixtures are all details that separate a bathroom that lasts twenty years from one that fails in three.

At Century City Baths, bathrooms are all we do across the Chicagoland area. We're licensed, insured, and experienced with the full range of local housing — from vintage bungalows and two-flats in the city to condos on the lakefront and single-family homes throughout the suburbs. We handle permits, coordinate licensed trades, work within condo association requirements, and deliver a clear written scope so you know exactly what you're getting before a single tile comes off the wall.

Ready to Start?

Take the time to define your scope, verify credentials, compare apples-to-apples estimates, and get everything in writing. The upfront effort pays for itself many times over.

If you're planning a bathroom renovation anywhere in the Chicagoland area, we'd be glad to walk you through the process — scope, timeline, permits, and a detailed estimate with no pressure attached.

Contact Century City Baths today to schedule your free consultation.

Get Your Free Estimate

Free Bathroom Remodeling Estimates - call (309) 487-2105
HomeAdvisor Ratings and Reviews - 4.7 overall rating